The real value of an exit interview is in the information one can obtain to protect the company and save a lot of time, trouble and expenses later.
Understanding why employees leave is almost as important as understanding why they stay. Some would say it is even more important. An employee's real reasons for leaving can be revealed in exit interviews. Most of the organizations think Exit Interviews are waste of time as they know why a person is leaving. But mostly the stated reasons are far from true, most resignations state personal reasons or better prospects. Most departing employees are reluctant to reveal important demotivators because they do not want to burn their bridges. They may not want to offend the management at that sensitive time of saying good-bye.
United Team HR manages the exit interview process through its dual services of
a) telephone based exit interviews and,
b) web based reporting forms. United Team HR's services provide clients with independent, truthful and correct data which is analyzed to understand and address key retention and attrition issues faced by each organization.
Why outsourced Interviews are better than In-house exit Interviews?
Understanding why employees leave is almost as important as understanding why they stay. Some would say it is even more important. An employee's real reasons for leaving can be revealed in exit interviews. Most of the organizations think Exit Interviews are waste of time as they know why a person is leaving. But mostly the stated reasons are far from true, most resignations state personal reasons or better prospects. Most departing employees are reluctant to reveal important demotivators because they do not want to burn their bridges. They may not want to offend the management at that sensitive time of saying good-bye.
United Team HR manages the exit interview process through its dual services of
a) telephone based exit interviews and,
b) web based reporting forms. United Team HR's services provide clients with independent, truthful and correct data which is analyzed to understand and address key retention and attrition issues faced by each organization.
Why outsourced Interviews are better than In-house exit Interviews?
They are a more effective way to get honest and accurate information; as only an external party can provide assurance of 'safety net' needed to hear a difficult or negative (critical) feedback about the organisation,, manager or a particular department. | |
Time saving for HR department as a lot of time is spent in conducting exit interviews, | |
logistics, data recording and report filing for each interview. | |
Talented HR people are more motivated by using their time to add value with good | |
data rather than spending hours collecting it. | |
Our phone based interviews ensure our service is cost effective without compromising | |
data. | |
Exited employees perceive their organizations in positive manner for having invested in | |
a specialist external exit interview process to get genuine information. | |
Former employees do not have to fear that if they tell the truth they may receive a | |
poor reference | |
An exit interview creates a sense of 'fair departure' to the employee and very useful as | |
organizations are looking more and more to re-hire ex-employees back in the | |
company | |
Departers perceive their organisations positively for having invested in a specialist | |
external exit interview service. This is becoming increasingly important as | |
organisations look to their alumni as a talent pool. |